Maintain all standards of professional communication and responsiveness for clients and internal and external stakeholders. Attend onsite meetings or work onsite on remote days when requested to do so by their Manager and/or Benefit Advisor for client/carrier/vendor visits, training, or other business needs. Agree with their Manager and/or Benefit Advisor on a plan for receiving work assignments, returning work assignments, and communicating on remote workdays. Follow all procedures for promptly reporting any work-related injuries. Comply with all other terms and conditions of employment. LIMITATIONS Employees working remotely cannot: Meet with clients at a homesite. Operate a business or work for another employer during work hours. Allow others to use LHD equipment or access the organization’s network. Use personal computers to conduct LHD business. Have sole responsibility for providing dependent care during work hours except under special conditions approved by their Manager. CONNECTIVITY IMPACT TO REMOTE WORK HOURS If an Employee loses internet or telephone connectivity while working remotely, they must notify their Manager immediately. If connectivity is lost for an extended period-of-time, alternate work arrangements may be required. These arrangements may include the following: Coming into the office. Arranging another secure internet environment with Security Officer approval. Adjusting the work schedule. Using PTO. Compensation Payroll Payroll section consists of items pertaining to pay dates, deductions, and overtime (if applicable). PAY DAY BACK TO TABLE OF CONTENTS | 15
2024 Employee Handbook Page 18 Page 20