Our Company Purpose of this Handbook This handbook is intended for employees of LHD Benefit Advisors. This handbook has been written as a guide to provide answers to most of the questions you may have about LHD’s philosophy, benefit programs, as well as company policies and procedures by which we abide by, the conduct expected from you, and our responsibilities to you and your responsibilities to us. No Employee Handbook can answer every question, nor would we want to restrict the question and answer interchange among us. It is our person-to-person conversations that enable us to better know each other, express our views, and work together in a collaborative way. We ask that you read this Handbook carefully and refer to it whenever questions arise. Additionally, your supervisor welcomes questions and will do his/her best to address those questions or any issues that arise. LHD’s benefits and policies, as explained in this Handbook, may be changed from time to time as business, employment legislation, and economic conditions dictate. Every effort will be made to keep you informed through suitable lines of communication, including notices sent directly to you. If any provisions of this Employee Handbook shall be held to be invalid, void, or unenforceable, the remaining provisions hereof shall not be affected or impaired, and such remaining provisions shall remain in full force and effective. Changes to the Handbook It is LHD’s goal to keep policies current at all times. The Company reserves the right to amend, modify, add to, repeal or make exceptions from any or all of the policies or procedures set forth or referred to in this Handbook. It is the employee’s responsibility to be aware of and comply with the most recent policies. The Human Resources and Operations teams will ensure that the most up-to-date version is available to all employees. Company Mission & Values Built on a foundation of unparalleled expertise, LHD fosters growth by providing creative solutions designed for the well- being of the people, businesses, and communities we serve. Provide the best service. Do the right thing. Never stop improving. Achieve together. Value people first. BACK TO TABLE OF CONTENTS | 1