90 The Claims Administrator reserves the right to modify the policies, procedures and timeframes in this section upon further clarification from Department of Health and Human Services and Department of Labor. Prescription Drug List Exceptions Please refer to the “Prescription Drug List” and “Step Therapy Protocol Exceptions” sections in “Prescription Drug Benefit at a Home Delivery (Mail Order) Pharmacy” for the process to submit an exception request for Drugs not on the Prescription Drug List or that require Step Therapy.