115 Eligibility and Enrollment – Adding Members” section for further details. Maximum Allowed Amount The maximum payment that the Plan will allow for Covered Services. For more information, see the “Claims Payment” section. Medical Necessity (Medically Necessary) An intervention that is or will be provided for the diagnosis, evaluation and treatment of a condition, illness, disease or injury and that is determined by the Claims Administrator to be: • Medically appropriate for and consistent with the symptoms and proper diagnosis or treatment of the Member’s condition, illness, disease or injury; • Obtained from a Provider; • Provided in accordance with applicable medical and/or professional standards; • Known to be effective, as proven by scientific evidence, in materially improving health outcomes; • The most appropriate supply, setting or level of service that can safely be provided to the Member and which cannot be omitted consistent with recognized professional standards of care (which, in the case of hospitalization, also means that safe and adequate care could not be obtained in a less comprehensive setting); • Cost-effective compared to alternative interventions, including no intervention. Cost effective does not always mean lowest cost. It does mean that as to the diagnosis or treatment of the Member’s illness, injury or disease, the service is: (1) not more costly than an alternative service or sequence of services that is medically appropriate, or (2) the service is performed in the least costly setting that is medically appropriate. For example, we will not provide coverage for an inpatient admission for surgery if the surgery could have been performed on an outpatient basis or an infusion or injection of a specialty drug provided in the outpatient department of a hospital if the drug could be provided in a Physician’s office or the home setting; • Not Experimental/Investigative; • Not primarily for the convenience of the Member, the Member’s family or the Provider. • Not otherwise subject to an exclusion under this Booklet. The fact that a Provider may prescribe, order, recommend, or approve care, treatment, services or supplies does not, of itself, make such care, treatment, services or supplies Medically Necessary or a Covered Service and does not guarantee payment. Member People, including the Subscriber and his or her Dependents, who have met the eligibility rules, applied for coverage, and enrolled in the Plan. Members are called “you” and “your” in this Booklet. Non-Participating Provider A Provider that does not have an agreement or contract with the Claims Administrator, or the Claims Administrator’s subcontractor(s) to give services to the Members under this Plan. Open Enrollment A period of time in which eligible people or their dependents can enroll without penalty after the initial enrollment. See the "Please refer to the “Prescription Drug List” and “Step Therapy Protocol Exceptions” sections in “Prescription Drug Benefit at a Home Delivery (Mail Order) Pharmacy” for the process to submit an exception request for Drugs not on the Prescription Drug List or that require Step Therapy.