Frequently asked questions How do I file an accident claim? If you have an accident after the effective date of coverage, you can file a claim with us by downloading forms from our website. We’ll ask that you and your doctor provide information about the accident and the treatment provided. What happens once my claim is approved? The benefit amount you receive will depend on your injury and/or the treatment provided. Remember, benefits are payable only once for each covered accident, unless noted otherwise in the benefit schedule. Is there a time period that I need to follow? Injuries and other related benefits due to a covered accident must be diagnosed or treated within a defined period of time from the date of your accident. This could be as few as three days for certain benefits. Please refer to your Certificate for details. How do I get the Wellness Screening Benefit? You may be paid the benefit when you or a covered family member submit proof of a covered screening each year, like specific blood tests and cancer screenings, cardiac stress tests, immunizations, school sports exams and more (may vary by state). Our wellness screening benefit claim form can also be downloaded from our website. Can I take my insurance with me if I leave my employer? Depending upon state variations and your employer’s plan, you may have an option to continue group coverage when your employment terminates. Your employer can advise you about your options. Is my benefit taxable? If you or your employer pay for all or part of the cost of coverage on a pre-tax basis, some or all of your benefit amount will be tax reported on a Form 1099 as taxable income. Please reach out to a tax advisor or your employer if you have any questions. Accident insurance is a limited bene昀椀t policy. The Certi昀椀cate has exclusions that may affect any bene昀椀ts payable. Bene昀椀ts payable are subject to all terms and conditions of your Certi昀椀cate. 1. “Health, United States, 2016,” US Department of Health and Human Services, Table 75. Read the Important information section for more details including limitations and exclusions. 800-247-6875 • sunlife.com/us Acccident Insurance