Questions regarding your policy or coverage should be directed to: Sun Life Assurance Company of Canada Attn: Customer Relations PO Box 9106 Wellesley Hills, MA 02481 (800) 247-6875 If you (a) need the assistance of the governmental agency that regulates insurance; or (b) have a complaint you have been unable to resolve with your insurer you may contact the Department of Insurance by mail, telephone or email: State of Indiana Department of Insurance Consumer Services Division 311 West Washington Street, Suite 300 Indianapolis, Indiana 46204 Consumer Hotline: (800) 622-4461; (317) 232-2395 Complaints can be filed electronically at www.in.gov/idoi 16-AC-C-01 Page2