109 Relationship of Parties (Anthem and In - Network Providers) The relationship between Anthem and In - Network Providers is an independent contractor relationship. In - Network Providers are not agents or employees of ours, nor is Anthem, or any employee of Anthem, an employee or agent of In - Network Providers. Your health care Provider is solely responsible for all decisions regarding your care and treatment, regardless of whether such care and treatment is a Covered Service under this Plan. We shall not be responsible for any claim or demand on account of dama ges arising out of, or in any manner connected with, any injuries suffered by you while receiving care from any In - Network Provider or in any In - Network Provider’s Facilities. Your In - Network Provider’s agreement for providing Covered Services may include financial incentives or risk sharing relationships related to the provision of services or referrals to other Providers, including In - Network Providers, Out - of - Network Provider s, and disease management programs. If you have questions regarding such incentives or risk sharing relationships, please contact your Provider or us. Reservation of Discretionary Authority We, as the Claims Administrator, shall have all the powers necessary or appropriate to enable us to carry out our duties in connection with the operation of the Plan and interpretation of the Benefit Booklet. This includes, without limitation, the power t o construe the Administrative Services Agreement, to determine questions arising under the Plan, to resolve Member Appeals and to make, establish and amend the rules, regulations and procedures with regard to the interpretation of the Benefit Booklet of t he Plan. A specific limitation or exclusion will override more general benefit language. We have complete discretion to interpret the Benefit Booklet. Our determination may include, without limitation, determination of whether the services, treatment, or supplies are Medically Necessary, Experimental/Investigative, whether surgery is cosmetic, and w hether charges are consistent with the Plan's Maximum Allowed Amount. A Member may utilize all applicable Appeals procedures. Right of Recovery and Adjustment Whenever payment has been made in error, the Plan will have the right to recover such payment from you or, if applicable, the Provider or otherwise make appropriate adjustment to claims. In most instances such recovery or adjustment activity shall be limited to the calendar year in which the error is discovered We , as the Claims Administrator, have oversight responsibility for compliance with Provider and vendor contracts. We may enter into a settlement or compromise regarding enforcement of these contracts and may retain any recoveries made from a Provider or vendor resulting from these audit s if the return of the overpayment is not feasible. Additionally, we have established recovery and adjustment policies to determine which recoveries and adjustments are to be pursued, when to incur costs and expenses and se ttle or compromise recovery or adjustment amounts. We will not pursue recoveries for overpayments or adjustments for underpayments if the cost of the activity exceeds the overpayment or underpayment amount. The Claims Administrator reserves the right to deduct or offset, including cross plan offsetting on In - Network claims and on Out - Of - Network claims where the Out - Of - Network Provider agrees to cross plan offsetting, any amounts paid in error from any pending or future claim. Unauthorized Use of Identification Card If you permit your Identification Card to be used by someone else or if you use the card before coverage is in effect or after coverage has ended, you will be liable for payment of any expenses incurred resulting from the unauthorized use. Fraudulent misu se could also result in termination of the coverage.
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