[Cigna] Employee Assistance Program Services
This EAP includes benefits such as counseling, legal assistance, and resources for parenting and eldercare.
How can we help you today? Our Employee Assistance Program (EAP) has you covered. 1 EAP personal advocates will work with you and your household family members to help you resolve issues you may be facing, connect you with the right mental health professionals, direct you to a variety of helpful resources in your community and more. Take advantage of a wide range of services offered at no cost to you ∙ Legal assistance: 30-minute consultation with an attorney, face-to-face or by phone. 2 ∙ Financial: 30-minute telephone consultation ZLWKDTXDOL¿HGVSHFLDOLVWRQWRSLFVVXFKDVGHEW counseling or planning for retirement. ∙ Parenting: Resources and referrals for childcare providers, before and after school programs, camps, adoption organizations, child development, prenatal care and more. ∙ Eldercare: Resources and referrals for home health agencies, assisted living facilities, social and recreational programs and long-distance caregiving. ∙ Pet care: Resources and referrals for pet sitting, obedience training, veterinarians and pet stores. ∙ Identity theft: 60-minute consultation with a fraud resolution specialist. ∙ We’re here to listen. Contact us any day, anytime. Contact us any day, anytime. Call or visit myCigna.com ® . Employer ID: (for initial registration) TTY/TDD users call 711 If already registered on myCigna.com, log in and go to the EAP link under the Coverage tab. 1. Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Customers are required to pay the entire discounted charge for any discounted legal and/or financial services. Legal consultations related to employment matters are excluded. Additional restrictions may apply. Program availability may vary by plan type and location, and are not available where prohibited by law. Some work/life services offered under the Employee Assistance Program may be provided by a Cigna Healthcare contracted third-party vendor. 2. Employment-related legal issues are not covered. 3. App/online store terms and mobile phone carrier/data charges apply. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. 838614 g 10/25 © 2025 Cigna Healthcare. Some content provided under license. As an employee of DePauw University, you have access to our valuable Employee Assistance Program (EAP) at no cost to you. 3 face-to-face counseling sessions with a counselor in your area, as well as video-based sessions. 888.371.1125 depauwuniversity
The “I’m having a harder time making ends meet” Program. Real support for real life. ,WFDQEHVWUHVVIXOZKHQ\RX¿QG\RXUVHOIIDFHGZLWKLVVXHVWKDW\RXKDYHQHLWKHU WKHH[SHUWLVHQRUWKHUHVRXUFHVWRVROYH/XFNLO\ERWKDUHDYDLODEOHWR\RXDWQR cost through your employer’s Employee Assistance Program 1 (EAP). *HWDQRFRVWPLQXWH¿QDQFLDOFRQVXOWDWLRQE\SKRQHZLWKDTXDOL¿HGVSHFLDOLVW0RVWTXHVWLRQV FDQEHDQVZHUHGRQWKHLQLWLDOFDOOEXWDGGLWLRQDOVXSSRUWLVDYDLODEOHLIQHHGHG,QDGGLWLRQUHFHLYH RIIWD[SUHSDUDWLRQVRIWZDUHZKLFKLQFOXGHVDFFHVVWRH[SHUWJXLGDQFHE\WD[SURIHVVLRQDOV 7RJHWVWDUWHGJRWRP\&LJQD!&RYHUDJH!($3 6SHDNZLWKDVSHFLDOLVWZKRFDQ RIIHUKHOSIXOWLSVRQDZLGHUDQJH RIWRSLFVLQFOXGLQJ ∙ 'HEWFRXQVHOLQJ ∙ &UHGLWPDQDJHPHQW ∙ 5HGXFLQJOLYLQJH[SHQVHV ∙ %XGJHWLQJWHFKQLTXHV ∙ 5HYHUVHPRUWJDJHV ∙ &DVKÀRZDQDO\VLV ∙ &ROOHJHIXQGLQJ ∙ 2UGHULQJDQGUHDGLQJDFUHGLWUHSRUW ∙ 5HVWRULQJFUHGLW ∙ &RUUHFWLQJDFUHGLWUHSRUW ∙ ,56SUREOHPV ∙ 1HJRWLDWLQJDODWHFDUSD\PHQW ∙ ,5$UROORYHUV ∙ 1HJRWLDWLQJDODWHXWLOLW\ELOO ∙ 'LYRUFHSODQQLQJ We’re here to listen. &RQWDFWXVDQ\GD\DQ\WLPH &RQWDFWXVDQ\GD\DQ\WLPH Disclosures appear at the end of this document. 822703 k 10/25 Call EAP: 1.888.371.1125 or visit P\&LJQDFRP ®2 (PSOR\HU,' depauwuniversity IRULQLWLDOUHJLVWUDWLRQ 77<7''XVHUVFDOO ,IDOUHDG\UHJLVWHUHGRQP\&LJQDFRP ORJLQDQGJRWRWKH($3OLQNXQGHU WKH&RYHUDJHWDE
6SHDNZLWKDVSHFLDOLVWZKRFDQRIIHUKHOSIXOWLSVRQDZLGHUDQJHRIWRSLFV LQFOXGLQJ FRQW ∙ 6RFLDO6HFXULW\EHQH¿WV ∙ 6DYLQJIRU¿QDQFLDOHPHUJHQFLHV ∙ 5HWLUHPHQWSODQQLQJVWUDWHJLHV ∙ :KDWWRGRLIVHFXULWLHVIUDXG¿OLQJLV VXVSHFWHG ∙ )LQDQFLQJDVPDOOEXVLQHVV ∙ 6WXGHQWORDQFRQVROLGDWLRQGHIDXOWDQG ∙ :ULWLQJDEXVLQHVVSODQ SD\PHQWRSWLRQV ∙ ([SODLQLQJVWRFNRSWLRQV ∙ 0RQH\PDUNHWIXQGV ∙ %HQH¿WVRI.LQYHVWLQJ ∙ 7D[SODQQLQJDQGSUHSDUDWLRQZLWK ∙ 3URVDQGFRQVRI,QWHUQHWVWRFNWUDGLQJ GLVFRXQW ∙ 6WUDWHJLHVIRUEX\LQJLQVXUDQFH ∙ 0HGLFDLG OLIHKHDOWKDXWRKRPHRZQHU¶V ∙ 0HGLFDUH ∙ 8QGHUVWDQGLQJDQQXLWLHVDQGERQGV ∙ &KRRVLQJDPXWXDOIXQG ∙ 6DYLQJVERQGVFRQFHSWV ∙ 1HJRWLDWLQJDODWHPRUWJDJHSD\PHQW ∙ %X\LQJYVOHDVLQJDFDU ∙ ([SODQDWLRQRISRRUFUHGLWKLVWRU\ZLWK ∙ &HUWL¿FDWHVRIGHSRVLW &'V FUHGLWEXUHDXV ∙ 8QGHUVWDQGLQJFUHGLWXQLRQV ∙ )LQGLQJDORZHULQWHUHVWUDWHFUHGLWFDUG ∙ )OH[LEOHVSHQGLQJDFFRXQWV )6$V ∙ 6WUDWHJLHVWRKHOSSUHYHQWDXWRPRELOH ∙ +RZWRHVWDEOLVKFUHGLW UHSRVHVVLRQ ∙ +RZWRFKRRVHD¿QDQFLDOSODQQHU ∙ 6WUDWHJLHVIRUEX\LQJKRPHRZQHU¶VLQVXUDQFH ∙ +RPHUH¿QDQFLQJ 1. Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Customers are required to pay the entire discounted charge for any discounted legal and/or financial services. Program availability may vary by plan type and location, and are not available where prohibited by law. 2. App/online store terms and mobile phone carrier/data charges apply. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. 822703 k 10/25 © 2025 Cigna Healthcare. Some content provided under license.
The “I didn’t buy 12 televisions with my credit card. But someone did” Program. Real support for real life. Legal and identity theft support are just two of the many ways your employer helps \RXPDQDJHOLIH¶VPDQ\FKDOOHQJHV:KHWKHU\RXQHHGKHOS¿QGLQJDODZ\HURU\RX¶YH EHFRPHDYLFWLPRILGHQWLW\WKHIWZH¶UHKHUHWROLVWHQDQGFRQQHFW\RXZLWKWKHH[SHUWV DQGLQIRUPDWLRQ\RXQHHG$QGLW¶VDOODYDLODEOHWR\RXDWQRFRVWWKURXJK\RXU(PSOR\HH $VVLVWDQFH3URJUDP ($3 1 Legal support For support with legal issues, you can receive a referral to a licensed network attorney for a free 30-minute consultation, over the phone or face-to-face. You can also take advantage of: ∙ 25% discount on most legal services ∙ Extended legal support for other members of your household Identity theft support To help recover from identity theft and learn how to better protect yourself in the future, take advantage of a 60-minute consultation with a fraud resolution specialist. The specialist can help with: ∙ Who to notify and how ∙ Forms or letters to help you report and itemize fraudulent activity ∙ How to dispute fraudulent debts ∙ Obtaining and monitoring your credit report every four months ∙ Placing a fraud alert or credit freeze (if allowed by VWDWHODZ RQ\RXUFUHGLW¿OH ∙ Taking future preventive actions 1. Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Customers are required to pay the entire discounted charge for any discounted legal and/or financial services. Legal consultations related to employment matters are excluded. Additional restrictions may apply. Program availability may vary by plan type and location, and are not available where prohibited by law. 2. App/online store terms and mobile phone carrier/data charges apply. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. 818325 g 10/25 © 2025 Cigna Healthcare. Some content provided under license. We’re here to listen. &RQWDFWXVDQ\GD\DQ\WLPH Contact us any day, anytime. Call EAP: 1.888.371.1125 or visit myCigna.com ®2 . Employer ID: depauwuniversity (for initial registration) TTY/TDD users call 711 If already registered on myCigna.com, log in and go to the EAP link under the Coverage tab.
The “My puppy can’t hold it from 9 to 5” Program. Real support for real life. We recognize that pets are a part of your family. So whether you’re going on vacation and need to board your pet or your pet is simply due for a vet visit, you can get a referral to a variety of resources. Best of all, it’s all offered by your employer at no cost to you through your Employee Assistance Program (EAP). 1 Take advantage of support with these and other topics. ∙ Bereavement services ∙ Veterinarians ∙ Insurance ∙ Pet-sitting resources ∙ Obedience training ∙ Pet stores and pet supply catalogs ∙ Breeders ∙ Animal welfare ∙ Groomers ∙ Nutrition hotlines ∙ Emergency animal clinics ∙ Membership associations We’re here to listen. Contact us any day, anytime. Contact us any day, anytime. 1. Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Customers are required to pay the entire discounted charge for any discounted legal and/or financial services. Program availability may vary by plan type and location, and are not available where prohibited by law. 2. App/online store terms and mobile phone carrier/data charges apply. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. 837415 f 10/25 © 2025 Cigna Healthcare. Some content provided under license. Call EAP: 1.888.371.1125 or visit myCigna.com ®2 . Employer ID: depauwuniversity (for initial registration) TTY/TDD users call 711 If already registered on myCigna.com, log in and go to the EAP link under the Coverage tab.
Convenience service referrals. Real support for real life. We get that you’re constantly busy with a to-do list that’s a mile long. And we’re here to help. With our Convenience Services Referrals program, you’ll have quick and convenient access to trusted local resources to assist you with your everyday needs. :H¶OOFRQQHFW\RXZLWKDSURIHVVLRQDOGDLO\OLYLQJFRQVXOWDQWZKRZLOOKHOS\RX¿QGZKDW\RX¶UH ORRNLQJIRU:HRIIHUTXDOL¿HGUHIHUUDOVRQDUDQJHRIWRSLFVLQFOXGLQJ Community volunteering Consumer issues (referrals to the Better Business Bureau ® and other consumer protection agencies) Dining and entertainment Emergency services (including domestic abuse support group referrals) Event planning Home maintenance and repair Relocation Travel and recreation We’re here to listen. Contact us any day, anytime. Call EAP: 1.888.371.1125 or visit myCigna.com Employer ID: If already registered on myCigna.com, log in and go to the EAP link under the Coverage tab. 1. Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Customers are required to pay the entire discounted charge for any discounted legal and/or financial services. Legal consultations related to employment matters are excluded. Additional restrictions may apply. Program availability may vary by plan type and location, and are not available where prohibited by law. 2. App/online store terms and mobile phone carrier/data charges apply. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. 837420 d 10/25 © 2025 Cigna Healthcare. Some content provided under license. depauwuniversity (for initial registration)
The “I wouldn’t trade this time for anything. But I could use a little help” Program. Get real solutions for real life with our Employee Assistance Program. 1 If you’re caring for a parent, spouse or someone else in your life, you’re not alone. In fact, there are more than 63 million Americans providing care to an adult or child. 2 With our Employee Assistance Program (EAP), you can get support for the complicated issue of caring for your loved one. You’ll get real solutionsfrom a range of different resources, such as: ∙ ∙ ∙ ∙ ∙ ∙ ∙ Licensed clinicians to help address your own needs as a caregiver. Consultation available by phone 3 , /HJDODQG¿QDQFLDOFRQVXOWDWLRQVHUYLFHV Resource information for in-home care, companion services, assisted living and skilled nursing facilities Community resources and support groups Information on caregiving, home safety, insurance and other concerns 6HOIFDUHVWUDWHJLHVWKDWFDQ¿WLQWR\RXUEXV\ schedule Online resources and tools Get real support for real life with our EAP. $OORIWKHVHVHUYLFHVDUHFRQ¿GHQWLDO and available to you and anyone in your household. Plus, they’re all available at no cost to you. 1. Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Program availability may vary by plan type and location, and are not available where prohibited by law. Some work/life services offered under the Employee Assistance Program may be provided by a Cigna Healthcare contracted third-party vendor. 2. AARP & National Alliance for Caregiving. (2025). Caregiving in the U.S. 2025. AARP. 3. Some programs also include no-cost counseling sessions with network EAP counselors. The available number of no-cost counseling sessions per issue is limited and will depend on the service model purchased by your employer. 4. App/online store terms and mobile phone carrier/data charges apply. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. 930998 c 10/25 © 2025 Cigna Healthcare. Some content provided under license. face-to-face or video-based counseling at no cost with confirmed availability e.g., eldercare handbook and Alzheimer's Education Center We’re here to listen. Contact us any day, anytime. Contact us any day, anytime. Call 888.371.1125 or visit myCigna.com ®4 . Employer ID: depauwuniversity (for initial registration) TTY/TDD users call 711 If already registered on myCigna.com, log in and go to the EAP link under the Coverage tab.
The “I need a preschool that opens at 7AM and stays open until 7PM” Program. Real support for real life. Whether you’re a parent now or have hopes of being one someday, you have DFFHVVWRFRQ¿GHQWLDOUHVRXUFHVLQIRUPDWLRQDQGUHIHUUDOVIRUHYHU\DJHDQG stage. Best of all, it’s all offered by your employer at no cost to you through your Employee Assistance Program (EAP). 1 Take advantage of advice and support regarding these and other topics. ∙ Adoption ∙ Pregnancy and infertility ∙ Special needs ∙ Nursing your infant ∙ Family leave and returning to work ∙ Childcare, back-up care and sick child care ∙ Resources for all educational and developmental stages 1. Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Customers are required to pay the entire discounted charge for any discounted legal and/or financial services. Program availability may vary by plan type and location, and are not available where prohibited by law. 2. App/online store terms and mobile phone carrier/data charges apply. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. 836959 f 10/25 © 2025 Cigna Healthcare. Some content provided under license. We’re here to listen. Contact us any day, anytime. Contact us any day, anytime. Call 888.371.1125 or visit myCigna.com ®2 . Employer ID: depauwuniversity (for initial registration) TTY/TDD users call 711 If already registered on myCigna.com, log in and go to the EAP link under the Coverage tab.
