Metropolitan Life Insurance Company | 200 Park Avenue | New York, NY 10166 L0325047071[exp0327][xNM] © 2025 MetLife Services and Solutions, LLC DN-ANY-PPO-DUAL PLAN SUMMARY Dental Insurance Coverage that can help make it easier to visit a dentist and can help lower your dental costs. Q. Can my dentist apply for participation in the network? A. Yes. If your current dentist does not participate in the network and you would like to encourage him/her to apply, ask your dentist to visit www.metdental.com, or call 1-866-PDP-NTWK for an application.†† The website and phone number are for use by dental professionals only. Q. How are claims processed? A. Dentists may submit your claims for you which means you have little or no paperwork. You can track your claims online and even receive email alerts when a claim has been processed. If you need a claim form, visit or request one by calling Q. Can I get an estimate of what my out-of-pocket expenses will be before receiving a service? A. Yes. You can ask for a pretreatment estimate. Your general dentist or specialist usually sends MetLife a plan for your care and requests an estimate of benefits. The estimate helps you prepare for the cost of dental services. We recommend that you request a pre-treatment estimate for services in excess of $300. Simply have your dentist submit a request online at www.metdental.com or call 1-877-MET-DDS9. You and your dentist will receive a benefit estimate for most procedures while you are still in the office. Actual payments may vary depending upon plan maximums, deductibles, frequency limits and other conditions at time of payment. Q. Can MetLife help me find a dentist outside of the U.S. if I am traveling? A. Yes. Through international dental travel assistance services* you can obtain a referral to a local dentist by calling +1-312- 356-5970 (collect) when outside the U.S. to receive immediate care until you can see your dentist. Coverage will be considered under your out-of-network benefits.** Please remember to hold on to all receipts to submit a dental claim. Q. Do I need an ID card? A. No. You do not need to present an ID card to confirm that you are eligible. You should notify your dentist that you are enrolled in the MetLife Preferred Dentist Program. Your dentist can easily verify information about your coverage through a toll-free automated Computer Voice Response system.