How to File Your Disability Claim
A step-by-step guide detailing the process of filing a disability claim with New York Life Group Benefit Solutions.
How to 昀椀le your disability claim. BEFORE YOU FILE FILE YOUR GIVE CLAIM ADDITIONAL 1 YOUR CLAIM 2 CLAIM 3PERMISSION 4STATUS 5 RESOURCES Choose one of the following: Give NYL GBS permission to 1. Notify your employer if • Login or register on • Chat live with a NYL GBS contact your health care provider myNYLGBS.com you need to be out of work . representative on Online*: myNYLGBS.com or employer for claim-related because of an illness, myNYLGBS.com . >Coverage>Disability (print your • If you signed up for text information by: injury or pregnancy. confirmation page.) notifications, you’ll • Click here for answers • Answering “yes” during 2. Have the following on hand: automatically get updates to frequently asked By phone: (888) 842-4462 or your claim call. by text. leave questions. • Your Social Security (866) 562-8421 (español), number, birth date, home 7:00 am – 7:00 pm CST and a • Contact your claim manager address, phone number representative will help you. or call (888) 842-4462 or and email address. (866) 562-8421 (español), By mail or fax: Visit 7:00 am – 7:00 pm CST. • Dates and contact newyorklife.com/group-benefit- information for any solutions/employees/group-insurance/ health care providers or disability/submit-disability-claim. hospital/clinic visits. (to complete form, sign and send to New York Life Group Benefit If you haven't visited While you’re out on disability, keep your • Applicable workers' Solutions (NYL GBS). myNYLGBS.com employer informed of your return-to- , compensation claims. work plans. This is especially important register today to To quickly stay informed, sign if you need workplace accommodations, easily manage all your up for text notifications when as some take time to put in place. claims in one place. submitting your claim online or telling your your NYL GBS claim manager. * Please note: You will need the most current updated browsers for use of links. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America and New York Life Group Insurance Company of NY, subsidiaries of New York Life Insurance Company. Policy form: TL-004700 et al. New York Life Insurance Company, 51 Madison Avenue, New York, NY 10010 © 2021, New York Life Insurance Company. All rights reserved. NEW YORK LIFE, and the NEW YORK LIFE Box Logo are trademarks of New York Life Insurance Company. 930045 a 0521 SMRU 1901840 Exp. Date 05.28.2023. SR
