How to Use the Employee Assistance Program
This document outlines how employees can access and benefit from a 24/7 confidential Employee Assistance Program offering support for personal and work-related challenges.
How to use the Employee Assistance Program. The Employee Assistance Program (EAP) is a free and confidential service provided by your employer that offers help with personal and work-related issues. Professionally trained advisors are available to help with family problems, marital concerns, financial and legal matters, stress, depression, and other issues affecting your personal or work life. 1 Call us If you’re using the mobile app, you can call us with one tap from your smartphone. 2 Provide your name and employer’s name to an advisor. Your information will be kept confidential. 3 Share your concerns with a professional advisor for expert advice, strategies, and next steps. 4 Arrange with the advisor about how, when, and where you want to be contacted if follow-up is required. Your advisor will ask for your employer’s name (or other sponsoring organization’s name) so we can confirm the type of service available to you, along with other important health insurance and benefits information. Call your EAP toll-free, any time, 24/7, 365 days a year:
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