Optimizing Healthcare with Surest: A Guide to In-Network Care
This document provides instructions on using the Surest app to search for healthcare providers and compare costs and options to make informed healthcare decisions.
Search: So much more than “Is my doctor in-network?” Download the Surest app or visit Benefits.Surest.com to search for care and supplies—and see the price before you get them. Search • From the search bar, type in your condition, or symptoms like “my head hurts” • Results will show care options for you to consider • Select a doctor or location to see the copay • You can also search by provider name to see prices and if they’re in-network 1 my head hurts Compare Turn on filters like specialty, gender, and distance to find care that suits you. With Surest Care Ratings, we evaluate providers based on their past performance and give them a higher rating—and lower copay—to help you find high-value care. 2 Decide By seeing providers, locations, and costs in advance, you can make more informed decisions about care that fits your lifestyle and budget. • View a map of provider listings to see upfront prices and nearby locations. • Select the provider you want and see scheduling info. 3 Questions about how to search? Scan the QR code to watch this video, or contact Member Services via chat and mail, or by calling the number on the back of your Surest member ID card. Illustrative example only. Costs and coverage may vary. Fully insured: Insurance coverage provided by UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United HealthCare Services, Inc. or its affiliates. Self-funded: Administrative services provided by United HealthCare Services, Inc. or its affiliates. Level Funded: Administrative services provided by United HealthCare Services, Inc. or its affiliates, including United HealthCare Service LLC in NY. Stop-loss insurance underwritten by UnitedHealthcare Insurance Company or its affiliates, including UnitedHealthcare Life Insurance Company in NJ, and UnitedHealthcare Insurance Company of New York in NY. All Fully Insured Plans in California: If medically appropriate care from a qualified provider cannot be provided within the Network, we will arrange for the required care with an available and accessible out-of-Network provider. You will only be responsible for paying the cost sharing in an amount equal to the cost sharing you would have otherwise paid for that service or a similar service if you had received the Covered Health Care Service from a Network provider. Surest Fully Insured Plans in California: A complete Network and timely access to care may only be available by obtaining treatment through providers available at the maximum Copayment shown for each service at the lowest cost-sharing tier. While some network providers are available at lower Copayments (reduced cost-sharing rates), there is no guarantee of a complete Network or timely access to care at any specific reduced cost-sharing rate. © Bind Benefits, Inc., d/b/a Surest. All rights reserved. B2C_25-AI-1285108_0425
