57 Retail Health Clinic Care for limited basic health care services to Members on a walk - in basis. These clinics are normally found in major pharmacies or retail stores. Health care services are typically given by Physicians Assistants or Nurse Practitioners. Services are limite d to routine care and treatment of common illnesses for adults and children. Walk - In Doctors Office for services limited to routine care and treatment of common illnesses for adults and children. You do not have to be an existing patient or have an appointment to use a walk - in Doctors office. Urgent Care as described in Urgent Care Services later in this section. Virtual Visits as described under the Virtual Visits (Telemedicine / Telehealth Visits) section. Prescription Drugs Administered in the Office Orthotics Please see Durable Medical Equipment (DME), Medical Devices, and Supplies. Outpatient Facility Services Your Plan includes Covered Services in an: Outpatient Hospital, Freestanding Ambulatory Surgery Center, Mental Health / Substance Use Disorder Facility , or Other Facilities approved by us. Benefits include Facility and related (ancillary) charges, when proper, such as: Surgical rooms and equipment, Prescription Drugs, including Specialty Drugs, Anesthesia and anesthesia supplies and services given by the Hospital or other Facility, Medical and surgical dressings and supplies, casts, and splints, Diagnostic services, Therapy services. Physical Therapy Please see Therapy Services later in this section. Preventive Care Preventive care includes screenings and other services for adults and children. All recommended preventive services will be covered as required by the Affordable Care Act (ACA) and applicable state law. This means many preventive care services are covered with no Deductible, Copayments or Coinsurance when you use an In - Network Provider. Certain benefits for Members who have current symptoms or a diagnosed health problem may be covered under the Diagnostic Services benefit instead of this benefit, if the coverage does not fall within the state or ACA - recommended preventive services.