Billing Billing for health, dental and life insurance will continue to be processed and mailed on a monthly basis. As a reminder our retiree billing system is processed a month behind. The January 2026 bill will be processed and mailed in February 2026. You are welcome to pay more than one monthly installment if you prefer. Simply multiply your monthly amount due by the number of months you would like to pay. If you utilize Ball State’s eBill website to pay your bill you are now able to see all transactions since your last billing statement, print duplicate receipts for any payments; make credit card or ACH payments online, and save payment methods for quick reuse. Questions? Retiree, Spouse, & Legal Dependents Your children are eligible for medical and dental to age 26. Your children of any age are also eligible if you support them, and they are incapable of self- support due to disability. Qualifying Events You may make a change to your benefits if you have a qualified status change such as marriage divorce, birth/adoption, death, changes in spouse’s benefits, and more within 31 calendar days of the event. If you miss the 31-day deadline, you will have to wait until the next benefits open enrollment period to make changes. Billing & Eligibility