AIP1046_SUBSCRIBERFAQ_070125 Is there an age limit for children to enroll? What should I do if I have questions after I enroll? What internet browsers do you support? Do I need an email address to create my account and receive alerts? Will I only receive an alert via email? Are text and phone an option? Do you have Spanish services? Do I have to activate all the features on my account? There is no age limit for children to enroll in Allstate Identity Protection, so everyone from infants to adult children you support is covered. If you have any questions after you enroll, please contact our privacy experts, who are available at 800-789-2720 or [email protected]. We currently support the following internet browsers: The latest version of Chrome, Firefox, Safari, and Edge. An older version may not have security updates as the newest version. Also, our application may not be compatible with the older versions. Yes, an email address is mandatory to create your account, receive alerts, and manage your account. Your username for your account is your email address. You can choose to receive alerts via email, email and text, and text only. You can manage your contact preferences by clicking your name in the top right corner, selecting Account Settings, and setting your alert preferences. We have Spanish-speaking Customer Care team members and Restoration Specialists. No, but we highly recommend activating all of our features so we can better monitor your information. There are no additional costs in activating the features on your account. If you leave your company, you can keep your coverage. If you are leaving your company and would like to keep your coverage, please contact the Customer Care team. Pricing may vary. Will I still be covered if I no longer work at my company? For plan specifics and potential additional costs, please call us at 800-789- 2720 or contact your benefits department for more information. What if people outside of my household want to enroll? As long as you have a Social Security number, we can monitor your identity and alert you whether you’re living abroad or domestically. However, at this time, we cannot monitor foreign bank accounts. We also cannot monitor non-U.S. addresses or addresses in U.S. territories like Guam and Puerto Rico. If you live abroad and have a registered U.S. address that matches the address the credit bureaus have on file, we may be able to monitor you, however any mismatch in personal identifiable information will render us unable to monitor you. Can I still enroll and receive protection if I currently reside in another country?