Summus FAQ Overview

What is Summus? Why is my company Summus is an employer-paid service that offering Summus? gives you access to a powerful specialist physician network and medical advisory It’s difficult and time consuming to handle team, available by phone or video from a health issue — whether it is a new anywhere in the world – across all health diagnosis, an ongoing health concern or concerns. Our Summus MD medical chronic condition, or a complex and advisory team is comprised of emergency serious diagnosis. Summus provides timely medicine-trained physicians who help you access to medical experts to help you navigate, understand, and act on your make the best decisions for your and your health concerns. Summus also provides family’s health. virtual access to a curated network of leading doctors across 50+ US hospitals for Is there a cost involved expert insights on your health concerns. Summus is offered by your employer, so and can my family use you and your family can make medical Summus? decisions with confidence. Our service is fully confidential and is provided by your There is no cost to you. Elkhart Schools employer at no cost to you. have elected to cover the cost of all Summus services for Elkhart Schools employees, spouses, civil or domestic partners, and children who are enrolled in

an Elkhart Schools sponsored medical background on your medical plan. history and condition What services does ï Preparation for your consultation with questions provided by your Summus provide? Summus MD to guide your Summus provides the following services to consultation help you and your family make medical ï A recommended match by your decisions with speed and confidence: Summus MD pairs you with a top medical expert for a virtual SUMMUS MD CONSULTATIONS consultation. When you engage Summus, our first step ï A personal, convenient consultation to support you will be offering clinical with a Summus-affiliated expert guidance and navigation support from our physician who will review your full team of Summus MDs, who are specialists case and medical history in in emergency and internal medicine. They advance of your consultation will help you and your family work through ï Access for family members who are your health questions and help you welcome to join your consultation determine your best next steps. These through the Summus secure appointments can result in Expert platform Consultations, as needed. VETTED PHYSICIAN REFERRALS EXPERT CONSULTATIONS When you need to see a physician in Summus offers in-depth consultations by person, our medical team will curate a list video or voice with expert specialist of vetted specialists for your consideration physicians, with full advisory support from based on your personal preferences and your Summus MD to help you become as insurance coverage. educated as possible about your or your loved one’s health issue through direct MENTAL HEALTH NAVIGATION conversations with top medical experts. Engage in a discussion with a Summus- Each Expert Consultation includes the affiliated licensed clinical psychologist to following services: understand the types of therapies that may be most beneficial based on your ï An initial intake call with a concerns. Our team will then curate a list dedicated Summus MD, who is of vetted therapists based on your trained in emergency or internal discussion, taking into account your medicine, to help you fully personal preferences and insurance understand your diagnosis or coverage. health question ï Collection of medical records and a SUMMUS WELLBEING prepared summary for your Developed by physicians board-certified in consulting specialist with full Lifestyle Medicine, Summus Wellbeing provides highly personalized guidance and

support to improve your overall health and Medicine physicians that are functioning across any or all of the 6 Pillars available to watch at anytime of Lifestyle Medicine: nutrition, sleep, physical activity, stress reduction, social connection, and addressing risky behavior Which types of reduction. The goal of these consultations is to provide you with practical and diagnoses qualify for sustainable ways to improve your health Summus? through evidence-based lifestyle changes and a personalized program based on your Summus is available across any health unique medical profile, challenges, and condition or question. goals. HEALTH NAVIGATION How it works: Finding the right in-plan specialist 1. Complete a questionnaire in the Taking the best approach for an upcoming Summus platform specialist visit 2. Get matched with your Summus Prioritizing health issues Wellbeing Advisor within 24 hours Exploring clinical trials 3. Schedule your personalized, one- on-one consultation PREVENTATIVE & CHRONIC HEALTH 4. Discuss your customized plan and Nutrition wellbeing pathway: one-time Sleep disorders consultation or multi-week plan Pediatric development Reproductive health What’s Included: Weight management ï Personalized action plan for Thyroid conditions nutrition, sleep, exercise, stress management, risky behavior COMPLEX & SERIOUS reduction, and social connection COVID-19 ï Fast, virtual access to the Summus Cancer Wellbeing team: Summus MDs Autoimmune disorders board-certified in Lifestyle Spine conditions Medicine, registered dietitians, Neurologic disorders clinical psych-ologists, social Heart Disease workers, and health coaches Alzheimer’s & Dementia ï Curated digital resources and tips based on your specific challenges and goals When should I contact ï Convenient online scheduling Summus? ï Access to our exclusive Master Class series led by leading Lifestyle Contact Summus if you are seeking guidance across any health condition or

question. Summus provides timely access only with your consent. Summus will not to medical experts to help you make the share your information with anyone at best decisions for your and your family’s your employer or insurance company health. without your authorization. *Please note, Summus is not an Who is the Summus emergency medicine hotline. If you are facing an emergency medical issue, MD medical advisory please visit the nearest emergency room team? Do I have to travel to Summus MDs are specialists in emergency speak with physicians and internal medicine who are on the faculty of leading academic hospitals and through Summus? trained at top institutions. They will help you and your family work through your No travel is required through Summus. We health questions and create a path enable you to consult by video or phone forward for your health concerns. with leading physicians from anywhere in the world within days. How will Summus work Can Summus help with my treating collect my medical physician? records? Summus does not replace the relationship you have with your primary care doctor or The Summus team will identify medical treating physician. Generally, treating records needed for your consulting doctors are very open to receiving physician’s review and support you in expertise from leading physicians in their collecting medical records and uploading field. them to our secure platform. You may access your case-related records at any Who are the doctors in time. the Summus network? Does Summus share Summus-affiliated physicians are leaders information about in their respective fields, have thousands of hours of practical experience, are on the my case? cutting edge of research and innovation, and are associated with the best medical Summus is fully HIPAA-compliant and will institutions and practices. Doctors who protect your health privacy. We will store join our network are vetted by our in- your case-related medical records and house medical team. Each physician is share them with your consulting physician board certified in their specialty. Today, the

Summus network includes over 5,100 STEP 5 — Expert Consultation — You and doctors across 50+ top-ranked academic the consulting specialist speak via video or hospitals in the United States. phone from anywhere in the world. How does the Summus What if my doctor tells Expert Consultation me I need a major process work? medical procedure Speaking to a top medical expert through right away? our Expert Consultation service is an easy, 5-step process: Summus is not an emergency medicine hotline. STEP 1 — Contact Summus about any health question or concern online a If you are facing an urgent medical issue, https://www.summusglobal.com/elkhartsc please visit the nearest emergency room. If hools, by email at you are currently in the hospital and [email protected], or by immediate medical attention is required, phone at (+1) 917-565-8540. our Expert Consultation service is not available. Once your condition has STEP 2 — Summus MD Consultation — stabilized and you are no longer in the Speak with a Summus MD to review your hospital, Summus can connect you with a health concern, medical history, and top medical expert to discuss your future preference. We help gather all requisite treatment options. medical information. STEP 3 — Expert Matches — Your Summus Where do I get more MD will suggest specialists from our information about network based on the condition, your availability, and your preferences. You Summus? select an expert, and we take care of the scheduling. We will not share your personal and medical information with anyone without STEP 4 — Consultation Prep — Your your written consent, other than those Summus MD shares intake information necessary to help Summus deliver services with your chosen specialist ahead of your to you, unless otherwise required by law or consultation and provides you with a set of as stated in the Summus Privacy Policy. prepared questions to guide your consultation and address your concerns.