Glossary Property of Bind Benefits, Inc., d/b/a Surest. All rights reserved © 2026. 98 Residential Treatment Facility A facility that is licensed by the appropriate state agency, has, or maintains a written, specific, and detailed treatment program requiring full-time residence and participation, and provides 24-hour-a-day care in a structured setting, supervision, food, lodging, rehabilitation, or treatment for an illness related to mental health and substance use related disorders. Secretary As that term applied in the No Surprises Act of the Consolidated Appropriations Act (P.L. 116-260). This definition encompasses the secretary of HHS, DOL and Treasury. Skilled Nursing Facility A hospital or nursing facility that is licensed and operated as required by law. Medicare licensed bed or facility (including an extended care facility, a long-term acute care facility, a hospital swing-bed, and a transitional care unit) that provides skilled care. Specialist A Physician who has a majority of their practice in areas other than those practicing in the areas of family practice, general medicine, internal medicine, obstetrics/gynecology or general pediatrics. Specialty Drugs Infusions, injectables and non-injectable prescription drugs, as determined by the Claim Administrator, which have one or more of the following key characteristics: • Frequent dosing adjustments and intensive clinical monitoring are required to decrease the potential for drug toxicity and to increase the probability for beneficial outcomes. • Intensive patient training and compliance assistance are required to facilitate therapeutic goals. • There is limited or exclusive product availability and/or distribution. • There are specialized product handling and/or administration requirements. • Are produced by living organisms or their products. Summary Plan Description (SPD) The document describing, among other things, the Benefits offered under the Noblesville Schools: Surest Plan and your rights and obligations under such benefit option. Surest Plan Refers to the Surest health plan as used in this SPD. Telehealth Visit Live interactive audio with visual transmissions, and/or transmissions through federally compliant secure messaging applications of a Physician-patient encounter from one site to another using telecommunications technology. The site may be a CMS defined originating facility or another location such as a Participant’s home or place of work. Telehealth/Telemedicine does not include virtual care services provided by a Designated Virtual Network Provider. Transition of Care The option for a new Participant to request coverage from your current, out-of- network health care professional at in-network rates for a limited time due to a specific medical condition, until the safe transfer to an in-network health care professional can be arranged.