What Are My Benefits? © 2026 Surest. All Rights Reserved. 33 • Please visit the Surest mobile app or Benefits.Surest.com website or call Surest Member Services to locate a Designated Virtual Network Provider. • No virtual care coverage for out-of-network Providers. • Please note that not all medical conditions can be treated through virtual care. The Designated Virtual Network Provider will identify any condition for which in-person Physician contact is needed.