Sydney Health App Overview

Track your health and benefits with the Sydney Health app Check out these app features SydneySM Health helps manage your health and benefits anywhere. Scan the QR code on this flyer to download the app. Then from Menu, access these highlights: 1080643MUMENABS 02/25 My Plans Benefits & Coverage Select your plan for details like your deductible, out-of- pocket maximum, and coinsurance (your percentage of the costs). ID Cards Access your digital member ID card. Claims & Payments Visit the Explanation of Benefits Center, submit a claim, and see your claims history.

Download the Sydney Health app Scan the QR code to download the Sydney Health app. You can also sign up at anthem.com/register to access most of the same features from your computer. [In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare provider in your plan’s network. If you receive care from a doctor or healthcare provider not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan.] [Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan.] [Other virtual care services offered through an arrangement with LiveHealth Online. LiveHealth Online is offered through an arrangement with Amwell, a separate company, providing telehealth services on behalf of your health plan.] Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. and AMGP Georgia Managed Care Company, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. In 17 southeastern counties of New York: Anthem HealthChoice Assurance, Inc. and Anthem HealthChoice HMO, Inc. In these same counties Anthem Blue Cross and Blue Shield HP is the trade name of Anthem HP, LLC. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc. trades as Anthem HealthKeepers providing HMO coverage, and their service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI) underwrites or administers PPO and indemnity policies and underwrites the out-of-network benefits in POS policies. 1080643MUMENABS 02/25 Access Care Find Care Search for doctors, hospitals, and other healthcare professionals in your plan’s network. Filter by gender, languages spoken, or location. You can also compare costs. Virtual Care Have a face-to-face visit with a doctor 24/7 to get help with an acute issue. Community Resources Find organizations that offer no- or low-cost programs to help with food, transportation, and childcare. My Health Dashboard Find health news, health and wellness tips, and personalized action plans. You can also sync your fitness tracker. My Health Records With a single profile, you can view, download, and share your family’s health histories and electronic medical records. Support Choose Live Chat to chat online, Contact Us to talk directly to an Anthem Blue Cross and Blue Shield representative, and Message Center to send and receive messages. You can also find answers to common questions.