Symetra Support Employee Assistance Program Overview

Helping you cope with the present and plan for the future Symetra SupportSM Employee Assistance Program LDM-6220 6/24 Program highlights You and eligible family members can call to speak with a financial planner or attorney, or meet face-to-face with a counselor for expert, confidential information and guidance.1 Your household is eligible for a total of five sessions per calendar year, plus an additional five with a covered disability claim.2 These services are included in the overall premium, so no additional payment is required to use the program. Confidential counseling Trained intake specialists with a master’s or doctorate degree are just a phone call away—and completely confidential. They’ll listen to your concerns and quickly refer you to appropriate resources and providers for: • Stress, anxiety and depression • Credit card or loan problems • Difficulties with children • Job pressures • Grief and loss • Substance abuse Financial information and resources Contact a certified public accountant or certified financial planner for financial information and guidance, including: • Getting out of debt • Credit card or loan problems • Tax questions • Retirement planning • Estate planning • Saving for college Legal support Talk to an attorney about: • Divorce and family law • Debt and bankruptcy • Landlord/tenant issues • Real estate transactions • Civil and criminal actions • Contracts Need legal representation? A guidance consultant will refer you to a qualified attorney in your area for a free 30-minute consultation. Any customary legal fees after that are reduced by 25%. When life gets tough, it’s helpful to have someone in your corner to listen, offer advice and point you in the right direction for additional help. That’s what you get from DisabilityGuidanceSM— an Employee Assistance Program that offers confidential counseling when you need it most. Your Employee Assistance Program We’re available 24/7 to assist you. Call: 1-888-327-9573 TDD: 1-800-697-0353 Online: guidanceresources.com Web ID: SYMETRA When talking on the phone, mention Symetra as your employer sponsor. Call: 1-888-327-9573 TDD: 1-800-697-0353 Online: guidanceresources.com Web ID: SYMETRA When talking on the phone, mention Symetra as your employer sponsor. Confidential support, information and resources for all of life’s challenges. Copyright © 2024 ComPsych Corporation. All rights reserved. Symetra® is a registered service mark of Symetra Life Insurance Company. Your DisabilityGuidanceSM Employee Assistance Program Access Anytime Continued > Symetra Life Insurance Company

Online resources and tools Get trusted, professional information online about relationships, work, school, children, wellness, legal or financial issues, and more. Turn to GuidanceResources® online for: • Timely articles, tutorials, videos and self-assessments • “Ask the Expert” personal responses to your questions • Searches for child or elder care, attorneys and financial planners First-time users, follow these simple steps: 1 Go to www.guidanceresources.com and click on “Register.” 2 Provide your organization web ID: SYMETRA 3 Create a username and password. Future logins Simply enter your username and password, then click on the “Login” button. If you have problems registering or logging in, send an email to memberservices@compsych.com or call 1-888-327-9573. Be sure to mention Symetra as your employer sponsor. Planning for the future A will is one of the most important legal documents you can have. It ensures that you’ll control who gets your property, who will be your children’s guardian, and who manages your estate when you die. EstateGuidance® makes it easy to create a simple, customized, legally binding will by offering: • Convenient online access to will documentation tools • Simple-to-follow instructions guiding you through the will generation process • Online support from licensed attorneys, if needed • The ability to make revisions at no cost You can create a simple will for $14.99; printing and mailing services are available for an additional fee. Prices may be subject to change—contact ComPsych for additional information. To get started: 1 Visit www.estateguidance.com 2 Enter your promotional code: SYMETRA 3 Choose any of the options in the drop-down menu. Group benefits are insured by Symetra Life Insurance Company, 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004. DisabilityGuidanceSM, GuidanceResources® and EstateGuidance® are provided by ComPsych® Corporation. Benefits may not be available in all states. ComPsych is not affiliated with Symetra Life Insurance Company or any of its affiliates. ComPsych®, GuidanceResources® and EstateGuidance® are registered trademarks of ComPsych Corporation. For more information, visit www.guidanceresources.com. While Symetra has arranged for your access to these third-party EAP services, Symetra is not responsible for the provision of such services nor are we liable for the failure of the provision of the same. Further, we are not liable to you for the negligent provision of such goods and/or services by third-party service providers. ComPsych © 2024 ComPsych Corporation. 1 Once you are enrolled in a group benefits policy from Symetra Life Insurance Company. 2 In California, counseling sessions are limited to three sessions in a six-month period. Symetra Life Insurance Company 777 108th Avenue NE, Suite 1200 Bellevue, WA 98004-5135 www.symetra.com Symetra® is a registered service mark of Symetra Life Insurance Company.