Travel Assistance Benefits Overview
This document details the travel assistance services provided by OneAmerica, including medical support, emergency evacuation, and travel-related benefits.
Peace of Mind When Traveling Travel assistance Emergencies happen, but help is now only a phone call or email away. On Call International® offers a suite of services to help you in your time of need — from small inconveniences like losing your luggage to life-threatening situations — all delivered with a caring, human touch. Find comfort in knowing you and your loved ones Coordination of benefits by requesting health are protected by the Travel Assistance benefit information from the participant and attempting when traveling more than 100 miles from home for to coordinate benefits during an active travel business or leisure. The Travel Assistance benefit assistance case. protects you when covered under a OneAmerica® company group life insurance policy. It also extends Emergency medical evacuation to arrange and coverage to your spouse, domestic partner and coordinate air and/or ground transportation and children (under 21 or 25 and living at home as a full- medical care during transportation to the nearest time student) even when they are traveling without hospital where appropriate care is available. you. The Travel Assistance benefit requires no additional premium; however, exclusions do apply. Medical repatriation to arrange the transport of the participant with a qualified medical attendant, Medical assistance and transportation services if medically necessary, to their residence or home Pre-trip plan to provide up-to-date information hospital. regarding required vaccinations, health risks, travel restrictions and weather conditions. Return of remains to arrange the transportation of a participant’s remains to their home in the event of Medical monitoring and review of documentation their death while traveling. utilizing professional case managers and medical professionals to ensure appropriate care is received. 24-hour nurse help line to provide clinical assessment, education and general health information. Replacement of prescriptions and eyeglasses 24-hour travel assistance that have been lost or stolen by consulting with the Travel Assistance is made available through ® ® prescribing provider to transfer prescription to or OneAmerica by an agreement with On Call International arranging an appointment with a local provider. 1-866-816-2103 (US/Canada) 1-603-328-1754 (call collect from other locations) Medical, behavioral or mental health, dental Email: mail@oncallinternational.com and pharmacy referrals to assist in finding care providers and medical facilities. is the marketing name for the companies of OneAmerica | OneAmerica.com 1 of 2 © 2022 OneAmerica Financial Partners, Inc. All rights reserved. G-33508 10/06/22
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