What is an EAP?

For Employees: What is the Employee Assistance Program? The Employee Assistance Program is provided by ComPsych ® GuidanceResources ® and offers counseling, legal and financial consultation, work-life assistance and crisis intervention services to all our employees and their household family members. Why provide an EAP? Because we care about our employees and their dependents. The EAP can be used free of charge as needed when you or your dependents are facing emotional, financial, legal or other concerns. Are the services confidential? Yes, the EAP is strictly confidential. No information about your participation in the program is provided to your employer. Why might my family or I use the services? There are many reasons to use these services. You may wish to contact the EAP if you: • Are feeling overwhelmed by the demands of balancing work and family • Are experiencing stress, anxiety or depression • Are dealing with grief and loss • Need assistance with child or elder care concerns • Have legal or financial questions • Have concerns about substance abuse for yourself or a dependent What happens when I call? When you call, you will speak with a GuidanceConsultant SM , a master’s- or PhD-level counselor who will collect some general information about you and will talk with you about your needs. The GuidanceConsultant SM will provide the name of a counselor who can assist you. You can then set up an appointment to speak with the counselor over the phone or schedule a face-to-face visit. What counseling services does the EAP provide? The EAP provides free short-term counseling with counselors in your area who can help you with your emotional concerns. If the counselor determines that your issues can be resolved with short-term counseling, you will receive counseling through the EAP. However, if it is determined that the problem cannot be resolved in short-term counseling in the EAP and you will need longer-term treatment, you will be referred to a specialist early on and your insurance coverage will be activated. Can my children use the EAP? Yes. The EAP is a confidential benefit for employees and their household family members. 24/7 Live Assistance: Call: TRS: Dial 711 Online: guidanceresources.com App: GuidanceNow SM Web ID: Copyright © 2023 ComPsych Corporation. All rights reserved. To view the ComPsych HIPAA privacy notice, please go to www.guidanceresources.com/privacy. ComPsych complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.