Voya Travel Assistance with your Life or Accident Insurance Offers you and your dependents services when traveling 100 miles or more from home, including: medical assistance services, emergency medical transport services, travel assistance services such as pre-trip and cultural information, security services and accessible technology. Voya Travel Assistance services are provided by International Medical Group, Inc., Indianapolis, IN. Non-Insurance Products Bereavement Support, including Funeral Planning & Will Preparation with your Life Insurance Offers an impactful solution to you and your family after the loss of a loved one from planning a funeral to the logistics of winding down an estate. Empathys bereavement support is also fully accessible to your loved ones, and various family members can share and join your account. Services include: Guides and checklists Online planning and price comparison Drafting a will Issuing a financial power of attorney Bereavement Support, including Funeral Planning & Will Preparation services are provided by The Empathy Project, Inc., New York, NY. The following services are not insurance and may be discontinued at the request of your employer. Questions? Enrollment instructions will be provided by your employer. If you have additional questions before you enroll, please call: Voya Employee Benefits Customer Service at (877) 236-7564 Scan the QR code to visit your Employee Benefits Resource Center to learn more about this benefit and review instructions on how to file a claim after your effective date. https://presents.voya.com/EBRC/ballstateuniversity This is a summary of benefits only. A complete description of benefits, limitations, exclusions and termination of coverage will be provided in the certificate of insurance and riders. All coverage is subject to the terms and conditions of the group policy. If there is any discrepancy between this document and the group policy documents, the policy documents will govern. To keep coverage in force, premiums are payable up to the date of coverage termination. Insurance is underwritten by ReliaStar Life Insurance Company (Minneapolis, MN), a member of the Voya family of companies. Accident Insurance Policy Form #RL-ACC3-POL-16; Critical Illness Insurance Policy Form #RL-CI4-POL-16; Hospital Confinement Indemnity Insurance Policy Form #RL-HI2-POL-18; Group Term Life Insurance Policy Form # ICC LP14GP or LP00G; Disability Income Insurance Policy form #HP08GP or HP13GP. Form numbers, provisions and availability may vary by state and your employers plan. A complete description of Short Term Disability Income coverage will be provided in the plan documents. ReliaStar Life Insurance Company (Minneapolis, MN), a member of the Voya family of companies, provides only administrative services for self-funded short term disability income plans. Date Prepared: 10/02/2025 2024 Voya Services Company. All rights reserved. CN3781554_0926 212308ENG_091524