Important Privacy Policy Notice At Allstate Benefits (“AB”), we value you as a customer. We also share your concerns about privacy. We are sending this notice to explain how we treat personal information (“customer information”) that is not public. This is information that we obtain from you or other sources when we provide you with products and services. We want you to know that: we respect your privacy; and we protect your information. • We do not sell customer information. • We do not share your information with: persons; companies; or organizations outside of AB that would use that information to contact you about their products and services. • We expect persons or organizations that provide services on our behalf to keep your information confidential. We also expect them to use your information only to provide the services we’ve asked them to perform. • We communicate to our employees about the need to protect your information. We have established safeguards (these are physical, electronic and procedural) to protect this information. Below are answers to questions that you might have about privacy. You may be wondering... What do we do with your information? AB does not sell your customer or medical information to anyone. We do not share it with companies or organizations outside of AB that would use that information to contact you about their own products and services. If this were to change, we would offer you the option to opt out of this type of information sharing. Also, we would obtain your consent before we share medical information for marketing purposes. Your agent or broker may use your information to help you with your insurance needs. We may also communicate with you about products, features, and options in which you have expressed an interest. Without your consent, we may provide your information to persons or organizations in and out of AB. This would be done as permitted or required by law. We may do this to: • Fulfill a transaction you have requested. • Service your policy. • Market our products to you. • Investigate or handle claims. • Detect or prevent fraud. • Participate in insurance support organizations (Information from a report by an insurance support organization may be retained by that organization and distributed to other persons.). • Comply with lawful requests from regulatory and law enforcement authorities. These persons or organizations may include: • Our affiliated companies. • Companies that perform services, including marketing, on our behalf. • Other financial institutions with which we have an agreement for the sale of financial products. • Other insurance companies to perform their role in an insurance transaction involving you. • Businesses that conduct actuarial or research studies. • Persons requesting information pursuant to a subpoena or court order. • Your agent or broker. • An employer, if your premiums are payroll deducted. • The creditor who sold you insurance, if your policy is credit insurance. GLBNAHL 8/11
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