What kind of customer information do we have, and where did we get it? Much of the information that we have about you comes from you. When you perform certain transactions, you may give us information such as your name, address, and Social Security number. These transactions include when you submit: an application for insurance; a request for insurance; a request for products and services we offer; or a request for an insurance quote. We may have contacted you by telephone or mail for additional information. We keep information about the types of services you purchase from us and our affiliates. Examples of this include premiums, fund values, and payment history. We may collect information from outside sources such as consumer reporting agencies and health care providers. The information we collect may include the following: • Motor vehicle reports. • Credit reports. • Medical information. How do we protect your customer information? We expect any company with whom we share your information to use it only to provide the service we have asked them to perform. Information about you is also available within AB to those individuals who may need to use it to fulfill and service the needs of our customers. We communicate the need to protect your information to all employees and agents. We especially communicate this need to individuals who have access to it. Plus, we have established physical, electronic, and procedural safeguards to protect your information. Note that if your relationship with us ends, your information will remain protected. This protection will be provided according to our privacy practices outlined in this Important Notice. How can you find out what information we have about you? You may request to see, or obtain by mail, the information about you in our records. If you believe that our information is incomplete or inaccurate, you may request that we correct, add to, or delete from the disputed information. In order to fulfill your request, we may make arrangements to copy and disclose your information to you on our behalf. This may be done with an insurance support organization or a consumer reporting agency. You may also request a more complete description of the entities to which we disclose your information, or the conditions that might warrant such disclosures. Please send any of the requests listed above in writing to: AB Policyholder Services (Privacy Section) 1776 American Heritage Life Drive Jacksonville, FL 32224-6687 If you are an Internet user … Our website, www.allstatebenefits.com, provides information about AB, our products, and the agencies and brokers that represent us. You may also perform certain transactions on the website. When accessing www.allstatebenefits.com, please be sure to read the Privacy Statement that appears there. To learn more, the www.allstatebenefits.com Privacy Statement provides information relating to your use of the website. This includes, for example: 1) our use of online collecting devices known as “cookies”; 2) how we collect information such as IP address (the number assigned to your computer when you use the Internet), browser and platform types, domain names, access times, referral data, and your activity while using our site; 3) who should use our website; 4) the security of information over the Internet; 5) links and co-branded sites. We hope you have found this notice helpful. If you have any questions or would like more information, please don’t hesitate to contact your agent or write us at: AB Policyholder Services (Privacy Section) 1776 American Heritage Life Drive Jacksonville, FL 32224-6687 This notice is being provided on behalf of the following companies: American Heritage Life Insurance Company Holiday Life Insurance Company Bluegrass Life Insurance Company Kentucky Home Mutual Acme United Insurance Company Keystone State Life SMA Life Assurance Company National Guardian Life GLBNAHL 8/11
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