Using Your HRA Managing and using your HRA is now easier than ever! We provide an e昀昀ortless online experience and several convenient services. y Handy mobile app, HRAgo® y Easy online and mobile claims submission y Convenient direct deposit for claim reimbursements y Automatic premium reimbursements for retirees y Secure quarterly e-statements Ready to 昀椀le a claim? Log in online and click Claims, or do it “on the go” with our mobile app, HRAgo. With HRAgo, you can quickly snap pics of supporting documentation and submit claims right from your mobile device. We’ll process your claim in about 昀椀ve to seven business days. Are you a retiree? We can automatically reimburse your monthly insurance premiums, including Medicare premiums. Just log in online, click Claims, and then click the Set up an Automatic Premium Reimbursement button. “I like being able to take pictures of documents with my phone and “ send them to you when I make a claim. Personalized Customer Care We work hard to provide you with top-notch service. If you get stuck or have a question, our friendly customer care team is ready to help Monday through Friday from 9:00 a.m. to 8:00 p.m. Eastern Time. Just call 1-888-711-9182. Live representatives answer 98% of all phone calls within 30 seconds. You don’t have to put up with annoying phone trees that get you nowhere. We’re here to take good care of you and your family! “I never have to wait very long, and the people are knowledgeable “ as well as courteous. I love talking to a human! More Information IndianaHRA.com Ask Questions 1-888-711-9182 pg. 6