MyBenefits Page 9 of 9 Preview Your Site To provide the highest level of quality service and to ensure that your employees get the most out of this service, we will arrange a walk-through of the MyBenefits website with you and verify that the site is fully operational. When we do so, we will ask you to do the following: Is your company name displayed and spelled correctly on the MyBenefits? ❑ Yes ❑ No Are there alternate company names that employees will recognize when logging on to MyBenefits (i.e., ABC Company, Alter Butler Cadence Company, etc.)? ❑ Yes ❑ No Can you access MyBenefits with all the alternate names your employees may use? ❑ Yes ❑ No Do you have the latest or recent version of Adobe® Acrobat® Reader? ❑ Yes ❑ No Are all the products available on MyBenefits? ❑ Yes ❑ No Do the product links take you to the appropriate product pages? ❑ Yes ❑ No Can you download a claim form? (If applicable) ❑ Yes ❑ No Is your company’s Intranet link setup? (If applicable) ❑ Yes ❑ No Using the Intranet link, did you land on the MyBenefits Home page? ❑ Yes ❑ No Establish Intranet Link The MyBenefits site can easily be accessed from your Intranet site (if you have one). Establishing this link will eliminate the need for employees to enter their company name when logging in, while allowing them to immediately link to and launch the benefits portal page. To add the benefits link to your Intranet site, please request the link from your MetLife representative. Note: If you will be placing the MyBenefits link on your Intranet site, MyBenefits cannot be framed in as a third-party site or treated as a third-party vendor due to cookie issues. If you are unsure of how this will affect your employees, please contact your IT department for assistance. MyBenefits Access via Internet: In addition, your employees can also access MyBenefits via the Internet at the following address: http://www.metlife.com/mybenefits Note: Employee satisfaction is very important to MetLife. To monitor satisfaction, we conduct a daily email survey that is sent to a random sample of users that accessed MyBenefits in the prior 24 hours. We utilize the information from this survey as input for future development and enhancements. Ongoing employee communication Your account representative will be available to answer your MyBenefits inquiries. Note: MetLife has scheduled maintenance windows for MyBenefits. Users will be alerted on the site prior to maintenance or outage.