MyBenefits Page 8 of 9 Technical Requirements To ensure optimal performance and user experience on the MyBenefits website, it is important to adhere to the following technical requirements: • Browsers: The website is compatible with the latest versions of major browsers including Chrome, Safari, and Edge. Internet Explorer is not supported. • Operating Systems: MyBenefits functions well on Windows, macOS, iOS, and Android. Ensure that the operating system is up to date to prevent any compatibility issues. • Internet Connection: A stable and secure internet connection is essential for accessing the website smoothly. Dial-up connections are not recommended. • Screen Resolution: For best display, a screen resolution of 1024x768 or higher is recommended. Cookies • Browsers must be set up to accept cookies, including third party cookies that have P3P. • MS IE default setting requires third party cookies have a privacy policy (“P3P”). • MS IE Standard Privacy setting is 'Medium.” MyBenefits pages work in this setting. • If these cookie settings cannot be accommodated, please coordinate with your MetLife Implementation lead for further options. Other Requirements • The latest or most recent version of Adobe Acrobat Reader® is required for downloading forms that are available. This can be downloaded from the MyBenefits site when required. • NOTE: If you will be placing the MyBenefits link on your Intranet site, MyBenefits should not be framed within another web page. Any top frame above the MyBenefits home page will be overlaid by the MyBenefits top navigation frame. If you are unsure of how this will affect your employees, please contact your IT department for assistance. MyBenefits Security & Registration MyBenefits provides employees with personalized information about their benefits; thus, we have taken important steps to protect that information. • A browser equipped with 128-bit encryption. • A registration process is in place to ensure a more secure user experience. • Our registration process follows California Senate Bill 168. Our initial login (registration) for MyBenefits requires users to enter their SSN or Member ID, plus their Date of Birth. Upon successful registration, the user is required to create a unique username of their choice, a password, and answer a security question. The username and password created will be used each time they sign into the website. • Users can change their passwords at any time using the self-service tool.