Allstate Identity Protection: FAQs

frequently asked questions We offer identity protection solutions for real life, which means we might already have an answer for any questions you might have. Don’t see your question here? Contact our support team at 800-789-2720 or visit myaip.com. We know that tracking your own identity can be complicated and overwhelming, so we’re here to take the burden off your shoulders so you can live your life. We use our proprietary software to proactively monitor information you provide. Through Allstate Identity Protection, you will also have the power to create thresholds for your bank accounts, allowing you to receive alerts for suspicious financial transactions outside of your set limits. We monitor your credit reports and credit-related accounts to ensure no one is using your name fraudulently, and we monitor the dark web to check for compromised credentials and unauthorized account access. While we can’t prevent fraud, we can and do alert you at its very first sign, then work to resolve the fraud and restore your identity. Our predictive technology detects when an identity is at elevated risk for theft and allows us to help you take necessary precautions — including placing fraud alerts, credit freezes, and pulling credit reports. Our proprietary technology goes beyond credit monitoring, allowing us to catch fraud early, not after the damage has been done. While Allstate Identity Protection’s service includes credit monitoring, monthly scores, and an annual credit report, we know that credit is just one aspect of identity protection. We detect a more expansive range of identity theft beyond the range of credit accounts. Allstate Identity Protection’s identity monitoring looks for misuse not only of credit, but also of high-risk transactions (suspicious non-credit activity) and compromised credentials on the dark web. Please note that unlike a bank, we do not monitor all transactions at every business, nor do we monitor for every possible transaction type. However, using Allstate Identity Protection’s financial threshold monitoring will give you greater control over your existing bank accounts than your bank’s fraud monitoring alone. We provide additional features like dark web monitoring for personal data and passwords, social media account takeover monitoring, child credit checks, and full-service restoration make Allstate identity restoration the logical choice for identity protection. If you’d like more details on financial threshold monitoring, please contact our Customer Care team. How do you protect my identity? How do you prevent my identity from being misused? How do you compare to other identity protection or credit monitoring services? AIP1046_SUBSCRIBERFAQ_070125