P. 5 Your EAP offers a hands-on approach to problem solving that saves you time and energy. A helping hand • Suggest the EAP to employees when you are concerned about wellbeing or safety • Use the EAP as an aid to performance management. This is not designed or meant to replace your existing internal HR performance management processes or protocols, but to provide additional support or resources • Offer EAP support to an employee if he or she expresses concern about a personal or work-related challenge Insight and clarity • Check out online resources on a variety of health and wellness topics • Receive information to better understand an employee’s situation Consultation • Call for a management consultation on how to handle sensitive employee issues; you can explore options, brainstorm solutions and work on action plans • Call to receive advice and expertise in areas that you may not specialize in
The Employee Assistance Program (EAP) Resource Guide Page 4 Page 6