P. 4 Support for managers and supervisors. Every day you juggle priorities, deal with deadlines and make decisions for your team. Along with these demands on your time and energy, managers are also responsible for providing a healthy and productive workplace for their employees. This can include keeping in touch with employees to ensure that they have the support that they need, and promoting open two-way communication within your workplace. In fact, managers are key to promoting and maintaining a healthy workplace culture. Even a single comment, action or intervention by a manager can have a positive impact on the wellbeing of an entire team. And it’s a proven fact that a positive environment leads to higher employee engagement, resilience and retention. It can even lead to improved employee performance, decreased stress levels, and better mental and physical health. At your fingertips is your EAP. In addition to the program providing support to your employees for work, health, and life concerns, it is also designed to offer managers, supervisors, and people leaders advice, consultation and resources they need to promote and maintain a healthy working environment. Manager consultations These confidential one-on-one telephonic consultations are available 24/7 for managers. Our counselors can help with advice and guidance to help you manage the unique and sensitive situations you’re facing in the workplace. It could be workplace conflict, how to help a grieving employee or addressing a mental health concern; let us help. Take advantage of Manager Consultations from your EAP. Even in the healthiest environments, managers can encounter employees who are faced with personal or work-related problems. Whether the problem is stress, a change in job responsibilities, or a child/elder care issue, the results can include missed time at work, distraction from day-to-day activities or ’presenteeism’ (when an employee is at work, but spending their time focusing on non-work related tasks and issues). Your EAP can help address these challenges through a full range of support services and a hands-on approach to problem solving that saves you time and energy. Your EAP can even help you deal with performance problems and tackle the tough situations that you are not quite sure how to handle. The program is completely confidential within the limits of the law* and can be used at no additional cost. * Limits of the law include threats of harm to oneself or others, and suspected child and elder abuse.

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