Travel Assistance Benefits Overview

This document details the travel assistance services provided by OneAmerica, including medical support, emergency evacuation, and travel-related benefits.

Peace of Mind When Traveling Travel assistance Emergencies happen, but help is now only a phone call or email away. On Call International® offers a suite of services to help you in your time of need — from small inconveniences like losing your luggage to life-threatening situations — all delivered with a caring, human touch. Find comfort in knowing you and your loved ones Coordination of benefits by requesting health are protected by the Travel Assistance benefit information from the participant and attempting when traveling more than 100 miles from home for to coordinate benefits during an active travel business or leisure. The Travel Assistance benefit assistance case. protects you when covered under a OneAmerica® company group life insurance policy. It also extends Emergency medical evacuation to arrange and coverage to your spouse, domestic partner and coordinate air and/or ground transportation and children (under 21 or 25 and living at home as a full- medical care during transportation to the nearest time student) even when they are traveling without hospital where appropriate care is available. you. The Travel Assistance benefit requires no additional premium; however, exclusions do apply. Medical repatriation to arrange the transport of the participant with a qualified medical attendant, Medical assistance and transportation services if medically necessary, to their residence or home Pre-trip plan to provide up-to-date information hospital. regarding required vaccinations, health risks, travel restrictions and weather conditions. Return of remains to arrange the transportation of a participant’s remains to their home in the event of Medical monitoring and review of documentation their death while traveling. utilizing professional case managers and medical professionals to ensure appropriate care is received. 24-hour nurse help line to provide clinical assessment, education and general health information. Replacement of prescriptions and eyeglasses 24-hour travel assistance that have been lost or stolen by consulting with the Travel Assistance is made available through ® ® prescribing provider to transfer prescription to or OneAmerica by an agreement with On Call International arranging an appointment with a local provider. 1-866-816-2103 (US/Canada) 1-603-328-1754 (call collect from other locations) Medical, behavioral or mental health, dental Email: [email protected] and pharmacy referrals to assist in finding care providers and medical facilities. is the marketing name for the companies of OneAmerica | OneAmerica.com 1 of 2 © 2022 OneAmerica Financial Partners, Inc. All rights reserved. G-33508 10/06/22

Travel assistance services Note: Group life products are issued and underwritten by ® • Pre-trip information American United Life Insurance Company (AUL), Indianapolis, • 24/7 emergency travel arrangements IN., a OneAmerica company. Not available in all states or • Translator and interpreter referral may vary by state. Travel assistance provided by On Call ® • Emergency travel funds assistance International , On Call International is not an affiliate of • Legal consultation and referral AUL, and is not a OneAmerica company. On Call International • Lost or stolen travel documents assistance provides noted services for covered individuals and approved • Emergency messaging dependents. Services may be unavailable in countries currently • Lost luggage assistance under U.S. economic or trade sanctions. Please refer to your policy for covered limits and eligibility details. This is a brief summary of coverage for insured participants. This is not a contract of insurance. Coverage is governed by ® an insurance policy issued to OneAmerica . The policy is underwritten by International Insurance Co. of Hannover Ltd. Complete information on the insurance is contained in the Certificate of Insurance on file with OneAmerica. If there is a difference between this program description and the certificate wording, the certificate controls. When contacting On Call International, be prepared to provide: • First and last name • The name of your employer • A phone number where you can be reached is the marketing name for the companies of OneAmerica | OneAmerica.com 2 of 2 © 2022 OneAmerica Financial Partners, Inc. All rights reserved. G-33508 10/06/22