Mobile Benefits Portal Guide

Mobile Benefits Portal Access Mobile Benefit Information 24/7/365 PBA’s member benefits portal website offers you a robust suite of mobile tools with which you can manage your benefits. With the mobile benefits portal you can: ■ View your virtual ID card ■ Download electronic EOBs ■ Access a link to the provider search page for your plan ■ View current coverage and enrollment information ■ Download your plan document, SBC, and benefit forms ■ Get answers with FAQs or communicate securely with PBA customer service Access the Mobile Benefit Portal - New Users 1. Go to pbaclaims.com and touch Secure Login > Employee. 2. Click Create a new account. 3. Check Accept and click Next if you agree to the terms and conditions. 4. Enter the employee Social Security Number (SSN) and employee date of birth. Touch Next. 5. Enter your email, which will be your username, create your password, and set up your security questions and answers. Touch Next. 6. Verify your information and touch Finish. 7. (630) 655-3755

If You Have an Existing Account 1. Go to pbaclaims.com and touch Secure Login > Employee. 2. Enter your username and password, then touch Login. Add the Benefits Portal to Your Mobile Home Screen The PBA benefits portal can be added to your device’s home screen. Once added to your home screen you can launch the web portal with a tap. Follow these instructions to add the benefits portal to your home screen: 1. Go to the PBA benefits portal on your mobile device using the mobile web browser of your choice. 2. On Android devices, touch the bookmark button, then touch Add to Home Screen. 3. On iOS devices, open the browser menu, touch the share icon, then touch Add to Home Screen. (630) 655-3755