P. 21 How to handle domestic violence. While it may be called “domestic,” this kind of violence can sometimes spill over into the workplace. It can also cause increased absenteeism and decreased productivity. Women are the most frequent victims, but men can also suffer from this form of violence. If you observe signs that indicate domestic violence and you want to approach the employee with an offer of EAP support, here are a few tips that may help: • Talk with the employee in a private setting about what you have observed. For example, “I noticed the bruises you had last week and you seem to be upset and anxious lately.” Offer your support and concern. Avoid diagnosing the situation by saying something potentially confrontational like “I think you may be in an abusive relationship”. • If the employee does not disclose any problem, do not pursue the discussion further – it is important that the individual self-disclose his or her situation. However, do point out that the EAP is available for assistance, have literature on hand for the employee, and emphasize the program’s confidentiality. Keep in mind that embarrassment and fear often make it difficult for victims of domestic violence to reach out for help. If you feel that the employee’s wellbeing is at risk, call your EAP for a consultation on how to manage this situation • If the employee discloses a problem with violence in the home, give support, but avoid well-meaning advice or engaging in on-the-spot problem solving. The employee needs professional support to address his or her situation. Refer the employee to the EAP As a manager or supervisor you can also: • Contact Human Resources to discuss the situation if there is a clear or potential threat to the employee while at work, or to the workplace in general. This might involve notifying security of the situation or temporarily moving the employee to a more secure location • Contact the EAP to discuss concerns, available resources and ways to support the employee • Approach the employee to let him or her know you are available to discuss work-related issues • Show respect for the employee’s decisions and privacy Possible signs of domestic violence may include: • Changes in mannerisms or work performance • Preoccupation or lack of concentration • Unexplained absences • Harassing phone calls received in the workplace • Nervous or jittery behavior • Bruises or injuries that are either unexplained or have improbable explanations